December 19, 2024

Meet Outpatient Clinic’s Client of the Month ~ John Mackay, a Sacred Heart Home Resident

How did you hear about our clinic?
I heard about the clinic through my home health therapists. They recommended I continue my physical therapy journey to keep mobile.

What made you choose The Brothers of Mercy for your therapy?
The location is convenient because I live on campus. I have been to other therapy places that were good, but would be quite a distance away so I am happy to have such a quality clinic right here.

Have you needed therapy services in the past? If yes, how has your experience been different at this clinic?
Yes, and this clinic is very similar to the best clinics I’ve had the privilege of working with. Everyone is very professional, very aware of the needs of the clients and don’t push beyond people’s limits. I would highly recommend it to anyone!

What advice would you give to someone who is unsure about starting a therapy program?
Check with your insurance to make sure therapy is covered. It can be helpful to you if you’re not incurring large costs. Also, work hard to make progress. Doing the exercises in therapy and at home are important to improve your mobility.

In a few words, how would you sum up your overall impression of the clinic’s atmosphere, the quality of therapy services you have received and the expertise of the staff?
I have noticed two very important features of the staff: they are patient with everyone they work with and there is a noticeable bond between colleagues. Both attributes create a friendly environment which makes it an enjoyable place to receive treatment.

« Back to Blog

Campus Newsletters

We invite you to stay informed about Campus news, fundraising activities & events!


By submitting this form, you are consenting to receive marketing emails from: Brothers of Mercy. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

The Brothers of Mercy

Our Wellness Campus is a faith-based provider of continuing care services with residential communities & rehabilitation facilities.

We are committed to providing a supportive, compassionate and healing environment for those we are privileged to serve.

Contact Information

(716) 759-6985

Skilled Nursing & Rehabilitation Center
10570 Bergtold Road
Clarence, NY 14031-2198

Get Directions

Facilities Directory

© 2025 Brothers of Mercy. All Rights Reserved. | Website by Luminus

Erie Canal Bicentennial Exhibit Series Begins!